FAQ

ART PRINTS

How much is shipping?
Australia: Free shipping over $100AUD. Flate rate $10AUD under $100AUD.
New Zealand: Free shipping over $500AUD. Flat rate $20AUD under $500AUD.
Rest of the world: Free shipping over $500AUD. Flat rate $50AUD under $500AUD.

ORIGINAL PAINTINGS

Can you ship original paintings worldwide?
Yes, we ship artworks and paintings around the globe every week with DHL.
If you are interested in an original work, please email us for a shipping quote at jaynie@blackliststudio.com

COMMISSIONS

Do you do commissions?
The design studio collaborates with brands on artwork and typography on a regular basis.
We also take on commission paintings from time to time. Please email nathan@blackliststudio.com for details.

SHIPPING & ORDERS

How long will it take for my art print to arrive?
Australia: Art prints are printed, framed and dispatched within 7 days of your order being received.
In busy times such as end of year, this may take a little longer.
You will receive an order confirmation as soon as your art print has been shipped.

How can I track my order?
Once your order has been shipped you will receive a notification advising you of your tracking number along with the freight provider details.

Didn’t receive a confirmation of order?
If you have not received a confirmation email from us, please check your spam/junk mail folder.
If you are still unable to find a confirmation of your order, please contact us at info@blackliststudio.com

Can I return my art print?
Each art print printed and framed just for you in the size and frame of your choice. That means we are unable to accept returns or exchanges.
We are also unable to make any changes or cancellations to orders after 24 hours.
If your new artwork arrives in anything other than perfect condition, please let us know and we will repair or replace the piece free of charge. Please contact us at info@blackliststudio.com